Cancellation policy

Subscribe and Save: Our Subscribe and Save program delivers your favorite Jarobele products automatically, so you never run out. Depending on the product, you save 10% to 15% on every order, with deliveries every 4 weeks or every month.

How Your Subscription Works: When you subscribe, you authorize Jarobele Bath Body Beauty to charge your saved payment method for each order at the frequency you selected, at the subscription price shown at checkout, plus any applicable shipping and taxes. Your subscription renews automatically until you cancel. There is no minimum number of orders and no cancellation fee.

How to Cancel: You can cancel anytime. Use the manage subscription option in your account or subscription emails, or email us at customercare@jarobele.com or text 470-836-7586, and we will cancel it for you.

When Cancellation Takes Effect: Cancel before your next billing date to stop your next order. If your next order has already been charged, that order will be processed and shipped, and your cancellation will apply to all future orders.

Changes to Your Subscription: To change your subscription, use the manage subscription option or email us at customercare@jarobele.com. If your subscription price changes, we will notify you before your next charge. 

Returns and Refunds: Subscription orders follow our Refund Policy. We accept returns only for damaged or incorrect items reported within 72 hours of delivery. If you are not completely satisfied with a product after use, contact us within seven days of purchase for store credit.

Questions? Email customercare@jarobele.com or text 470-836-7586. We respond within 24 to 48 hours.